Legal
Terms of Service
Booking, payment, cancellation, and passenger conduct policies.
Terms of Service
Last updated: June 2026
1. Booking & Confirmation
All bookings must be made in advance. Advance pre-booking is strongly preferred to guarantee availability. A booking is confirmed once you receive acknowledgement from SunburyRanges Taxi by phone or email.
2. Cancellation Policy
Cancellations made more than 2 hours before the scheduled pickup are free of charge. Cancellations made within 2 hours of pickup may incur a cancellation fee. No-shows will be charged a no-show fee.
3. Payment
We accept the following payment methods: Cash, EFTPOS, Credit/Debit Card, Cabcharge, and MPTP. Payment is due at the completion of the journey unless otherwise agreed.
4. Service Area
We provide transport services across Sunbury, the Macedon Ranges, and Melbourne Airport (Tullamarine). Services outside this area are available upon request.
5. Passenger Conduct
Passengers must wear seatbelts at all times. Smoking, vaping, and consumption of alcohol are strictly prohibited in the vehicle. The driver reserves the right to refuse or terminate service if a passenger behaves in an unsafe or disrespectful manner.
6. Luggage
A reasonable amount of luggage is included. Oversized or excess items must be disclosed at the time of booking. We accept no liability for damage to items not properly secured.
7. Flight Tracking
For airport transfers, we track your flight and adjust pickup times for delays at no extra charge. Please provide your flight number at the time of booking.
8. Liability
SunburyRanges Taxi is not liable for delays caused by traffic, road conditions, weather events, or circumstances beyond our control. We are not liable for missed flights, appointments, or connections.
9. Contact Us
For any questions about these terms, please contact us:
Phone: 0440123124
Email: sunburyrangestaxi@gmail.com
Last updated: June 2026
1. Booking & Confirmation
All bookings must be made in advance. Advance pre-booking is strongly preferred to guarantee availability. A booking is confirmed once you receive acknowledgement from SunburyRanges Taxi by phone or email.
2. Cancellation Policy
Cancellations made more than 2 hours before the scheduled pickup are free of charge. Cancellations made within 2 hours of pickup may incur a cancellation fee. No-shows will be charged a no-show fee.
3. Payment
We accept the following payment methods: Cash, EFTPOS, Credit/Debit Card, Cabcharge, and MPTP. Payment is due at the completion of the journey unless otherwise agreed.
4. Service Area
We provide transport services across Sunbury, the Macedon Ranges, and Melbourne Airport (Tullamarine). Services outside this area are available upon request.
5. Passenger Conduct
Passengers must wear seatbelts at all times. Smoking, vaping, and consumption of alcohol are strictly prohibited in the vehicle. The driver reserves the right to refuse or terminate service if a passenger behaves in an unsafe or disrespectful manner.
6. Luggage
A reasonable amount of luggage is included. Oversized or excess items must be disclosed at the time of booking. We accept no liability for damage to items not properly secured.
7. Flight Tracking
For airport transfers, we track your flight and adjust pickup times for delays at no extra charge. Please provide your flight number at the time of booking.
8. Liability
SunburyRanges Taxi is not liable for delays caused by traffic, road conditions, weather events, or circumstances beyond our control. We are not liable for missed flights, appointments, or connections.
9. Contact Us
For any questions about these terms, please contact us:
Phone: 0440123124
Email: sunburyrangestaxi@gmail.com